FokisOn FAQ’s

How Do I Download FokisOn?

To download FokisOn on your mobile device go to the Apple Store or Google Play and search for FokisOn. You can find “download the app here” on www.fokison.com. Tap on the link for the Apple Store or Google Play that will take you right to the FokisOn app.

Do I Need To Sign Up To Use FokisOn?

Yes, you need to sign up. It takes just a minute. You can sign up with your Facebook account or your email address. If you sign up with your email, then you will need to select a player name, tap on the circle to select a picture from your gallery for your avatar, your e-mail and a password for FokisOn.

What Is a FokisOn Moment?

A Moment is a period of time, from minutes to hours, where two or more people spend quality time together on social or business activities, minimizing mobile device distraction and engaging in healthy friendly competition.

Can I Touch or Move My Device During a FokisOn Moment?

Yes. You can touch your mobile device to dismiss incoming calls, physically move your phone or tap it to brighten your screen.

Are There Restrictions on My Device During a FokisOn Moment?

There are no restrictions on using your device during a Moment. However, taking a phone call, opening an email or launching a text or another app will exit you from the Moment. Once you leave a Moment, you cannot rejoin.

How Do I Login?

You can login using your Facebook account or your email address and your password.

Can I Plan and Schedule A Moment in Advance?

This is a future capability. When we complete this feature you’ll be able to schedule meeting Moments in advance through your Google or Microsoft calendars.

How Do I Start A Moment?

On your home screen you should see an arrow within the Moment length timer. If you need to, use your thumb to adjust the length of your Moment. Then just tap the arrow. By starting a Moment, you’re the Challenger

When Does A Moment Officially Begin?

A Moment does not begin until someone joins. Until that time, the Challenger can cancel the moment.

What Happens If a Challenger Cancels a Moment?

Nothing.  There are no statistical updates.

How Do I Join A Moment?

There are two ways to join a Moment.

If you are within about 500 feet of the Challenger, tap the “Join Nearby Moment” button.  Within a few seconds you will receive a pop-up of closeby Moments you can join.

If are in a remote location or your location service is turned off or not working, simply tap the “Join By Moment ID” button. You will be prompted to enter the six-digit Moment ID that the Challenger provides you and you tap “Done” to enter the Moment.

How Do I Change the Amount of Time to Join?

“Time to Join” is the amount of time a Challenger gives others to join the Moment the Challenger has started. Tap the icon in the upper right corner. Then tap “Join Time,” dial the amount of time up to 30 minutes you want to give people to join and tap “Set Join Time”. Tap “OK” on the confirmation screen.

How Do I Change My Screen Background?

You can do this in two quick steps. Just tap the icon in the upper left corner and additional screen backgrounds will appear. Tap the image you want and that’s it.

How Do I Change My Avatar?

If you signed in with Facebook, FokisOn uses your Facebook avatar. If you signed in with an email and password, tap the icon in the upper right corner and then tap “Settings.” On the “Settings” page, tap your avatar. This will take you to your gallery. Tap the image you want and tap the select button at the lower right of your screen. That’s it.

How Do I Change My Password?

If you signed in with Facebook, FokisOn uses your Facebook password. If you signed in with email and password, tap the icon in the upper right corner and then tap “Settings.” On the “Settings” page enter your new password and then re-enter it to confirm. Then tap the Update button near the bottom of the screen.

How Do I Change My Name?

If you signed in with Facebook, FokisOn uses your Facebook name. If you signed in with email and password, tap the icon in the upper right corner and then tap “Settings.” On the “Settings” page, simply enter your name immediately under your avatar. Then tap the Update button near the bottom of the screen.

How Do I Logout?

Tap the icon in the upper right corner and then tap “Settings.” On the “Settings” page, simply tap the Logout button at the bottom of the screen.

How Does a Moment End?

The goal is for all of the players in a Moment to leave when it has concluded. A Moment ends in one of three ways:

  1. The countdown timer showing the time remaining in the moment expires.
  2. The Challenger ends the Moment because the meeting or event concluded early.
  3. All the Joiners have left the Moment before it ends or the Challenger leaves the Moment without tapping the “End the Moment” button

What Does It Mean To Win Or Lose?

Winning or Losing depends on your individual behavior regardless of whether you are the Challenger or a Joiner.
Staying in the Moment until the end is a Win. Leaving a Moment before it ends is a Lose.

How Do I View My Statistics?

Tap the icon in the upper right corner and then tap “Statistics.” On the “Statistics” page, you’ll be able to view:

  • The number of moments you participated in as the Challenger and as a Joiner.
  • The total number of minutes you have Thrived In the Moment so far.
  • And, the number of minutes you’ve spent in Moments as a Challenger and as a Joiner.

Your total number of minutes will be rounded to the nearest whole minute.

Where Can I See My Points and Level?

Your Points and your Level will automatically appear right after you’ve completed a Moment. If you want to check your Points and Level any other time, tap the icon in the upper right corner and then tap “My Points & Level”.

How Are My Points and Level Calculated?

You will receive 1 point for each minute you spend In The Moment. Joiners receive a 10% bonus for successfully completing a Moment. Challengers receive a 10% bonus based on total Joiner points.

Where Can I See My Rewards?

This is a future capability. When we complete this feature you’ll be able to see the incentives and rewards for staying in the Moment for yourself, your teams, your organizations and your causes.

How Do I Get Help?

Send us a message in the Help Center. Tap the icon in the upper right corner. Then tap “Help Center” and type your message in the blank box. Once you’re finished typing, simply tap the “Contact Us” button.

You can also email us directly at: help@fokison.com.